Jeanne Gustafson works for Wisconsin Sound Beginnings (WSB) primarily in the Western and Northern regions of Wisconsin. She does this work through the Western Regional Center for Children and Youth with Special Health Care Needs and Chippewa County Department of Public Health. She has worked for WSB since 2010, and has job duties in both pre and post diagnosis work. Her experience as a parent who raised a now 26 year old hard-of-hearing daughter, brought her to this work. This experience showed Jeanne the importance of early diagnosis and intervention services.